Platform Features

Everything You Need to Run WhatsApp at Scale

Built for WhatsApp. Powered by AI. Controlled by you.

Shared WhatsApp Inbox

Every conversation in one place. No more agents working from personal phones.

  • Assign conversations to agents automatically or manually
  • Search messages, filter by status, label, or agent
  • Supports Meta WABA, Chatwoot, and Evolution API
  • Real-time updates — no refresh needed

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AI Copilot

AI drafts replies using conversation history, lead profile, and your company tone.

  • Agents review and approve before sending (Manual Copilot)
  • AI Pilot mode: auto-send with admin approval (Pro+)
  • Configurable persona — professional, friendly, or custom
  • AI never trains on your data

Product screenshot coming soon

Bitrix24 CRM Sync

Every WhatsApp lead becomes a Bitrix24 contact automatically.

  • Bidirectional sync — changes flow both ways
  • Lead fields: budget, property type, bedrooms, location
  • Full conversation history attached to CRM record
  • Webhook-driven — real-time, not batched

Product screenshot coming soon

WhatsApp Compliance Engine

Built-in guardrails that keep your number safe from bans.

  • 24-hour messaging window enforced automatically
  • 4-week warm-up protocol for new numbers
  • Daily send limits per agent
  • Opt-out detection and automatic blocking

Product screenshot coming soon

Campaigns & Templates

Re-engage leads after the 24-hour window with pre-approved templates.

  • Template message management with approval workflow
  • Bulk campaigns with scheduling and throttling
  • Personalization with lead data (name, property, budget)
  • Campaign analytics: delivered, read, replied

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Team Management & RBAC

Admins see everything. Agents see only their conversations.

  • Three roles: Super Admin, Company Admin, Agent
  • Lead assignment — round-robin or manual
  • Per-agent daily quotas and performance tracking
  • Invite agents via email — onboarded in minutes

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Analytics & Reports

Data-driven decisions, not guesses.

  • Response times, conversion rates, agent performance
  • Campaign metrics: delivery, open, reply rates
  • AI usage and approval rates
  • Export to CSV for custom analysis

Product screenshot coming soon

API & Automations

Connect Conversure to your existing tools via API or webhooks.

  • Service accounts with scoped tokens
  • Webhook events for messages, leads, status changes
  • n8n and Zapier compatible
  • Automation rules: auto-assign, auto-label, auto-reply

Product screenshot coming soon

See which plan includes what

All plans include WhatsApp compliance, AI suggestions, and UAE-based support. Advanced features unlock on Growth, Pro, and Enterprise.

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